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Phone Companies Agree to Plan to Combat Robocalls

by Whitfield Bryson & Mason | TCPA | Share

We all know how annoying and unwanted spam calls are. You have likely received telemarketing phone calls, and may have even put yourself on the “Do Not Call” Registry in an attempt to reduce the number of spam calls you receive. America’s biggest telecom providers announced they would adopt new technology to save consumers from the robocalls plaguing their phones. Robocalls are phone calls made using autodialers and/or those containing prerecorded messages. Companies often use software-based technology to automatically dial and call large lists of phone numbers. An autodialer is the actual device that automatically calls large lists of people.

In July 2019 alone, Americans received an estimated 4.7 billion illegal spam calls. The new robocall agreement is between 12 of the country’s largest providers, including Verizon, AT&T, T-Mobile, and Sprint, and commits to better call labeling and blocking at no extra charge in order to combat spam.

How The TCPA Handles Robocalls

The Telephone Consumer Protection Act places restrictions on the types of calls telemarketers can and cannot make to consumers. Under the Telephone Consumer Protection Act (TCPA), individuals must provide express consent to receive certain types of calls and have the right to tell callers to stop calling. For each unwanted call or robocall, a consumer may be able to collect between $500 and $1,500 in damages.

The following telemarketer actions are illegal under federal law:

  • Solicitations to residences using an artificial voice or a recording
  • Calling a cellphone using automated telephone equipment or an artificial or prerecorded voice
  • Failing to maintain a “do-not-call” list of consumers who ask not to be called
  • Failing to honor the National Do Not Call Registry

TCPA and Robocall Lawyers

If you are dealing with a slew of unwanted spam phone calls, contact our experienced telemarketing and robocall lawyers. We will answer your questions and collect and review information or evidence needed for your case. We will then do everything we can to get you the compensation you deserve under the TCPA and any other state or federal laws that might apply. We ensure that companies responsible for these actions are held accountable, making them pay for violating your rights under the Telephone Consumer Protection Act.

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