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Whitfield Bryson & Mason Investigates 'Buzzing' Scam Involving Unauthorized Utility Switches

With an increasing number of homeowners discovering that their electric company has been switched without their consent, Whitfield Bryson & Mason LLP is reviewing these cases.

In a practice often known as "buzzing," solicitors for an electric company — or other utility company — illegally change a customer’s service provider without the customer’s permission.

In Maryland, one woman alleges that she learned that her service had been switched to another provider when she received a bill from Constellation Energy charging her a fee for breaking her contract. She soon discovered, according to news reports, that her energy company had been switched to Clearview Energy.

The customer told WBAL-TV that she had never signed an agreement with Clearview. The Baltimore station obtained a copy of the contract from Clearview and reported that the signature did not match Rochford’s.

A similar complaint was relayed by a consumer to Whitfield Bryson & Mason LLP and the Maryland Public Service Commission, too, has recorded numerous similar complaints. These illegal switches are taking place in other states as well.

"We should not tolerate this conduct by utility companies," Jason Rathod, a consumer protection attorney at Whitfield Bryson & Mason LLP, said. "They cannot sign up consumers - against their will - and then when caught say ‘we are doing something that benefits them.’ This is fraud, plain and simple."   

If you believe you have been a victim of buzzing and want further information about whether you may have a claim for past or future damage due to unauthorized changes in your electric company, please call us toll-free at 1-855-WBM-ATTY (1-855-926-2889) or send an email to Whitfield Bryson & Mason LLP attorneys Nicholas Migliaccio (nmigliaccio@wbmllp.com) or Jason Rathod (jrathod@wbmllp.com).